How long does a massage take?
Massage sessions take 60 minutes time, which include the 50-minutes ceremony of the massage and 5 minutes time for changing clothes before and after the session.
Packs last 100 minutes, 50 for each ceremony.
What should I bring?
Traditional Thai Massage is given with comfortable clothes, but you don’t have to bring anything special. Mthai will provide you with a Thai pair of trousers and a camisole to receive the massage.
Where are personal belongings kept?
Outdoor footwear is left at the entrance of the centre. Inside each massage room there is a special place to leave your clothes and personal belongings.
How do I get there?
Carrera de San Francisco, 11, in La Latina, very close to Plaza del Humilladero.
La Latina (línea 5)
Líneas 60 (frente al local) and SE712 (Plaza de San Francisco).
Navega por Madrid web
Car parks nearby
How can I make a reservation?
You can place a reservation by one of the following methods:
Online through our website, giving us a call to 91 446 97 87 or 656 547 663, face-to-face in our centre or by email: firstname.lastname@example.org
Are individual appointments paid when booking?
If you make the reservation through our online module, you can optionally make the payment at that time. We recommend it because when you arrive in Mthai, the only thing you will think about is starting to enjoy the experience as soon as possible.
You can also make the reservation online, by phone or by email and you will have the option to pay on the day of the reservation in cash or card, before entering your massage.
Can I book for couples or groups?
Yes, up to 5 people can share their experience together, we have a double room and a triple room with the option of joining. For reservations for couples or groups of 3 or more people, the value of the service must be paid in advance with a minimum of at least 48 hours before the date and time of the appointment. Otherwise, those reservations will be released.
And what if I have a Gift Card or a multi-session voucher?
If you have a gift card, when placing your reservation, you must indicate the number and bring i ton the day of the appointment (physical card or email in your smartphone). If it is for using a voucher, please indicate it when doing the reservation.
What happens if I can’t go on the day of the appointment?
Our policy is simple, we respectfully request at least 24-hour notice for cancellations or rescheduling of appointments, otherwise, we miss the opportunity to fill that appointment time and, will result in a charge equal to 100% of the reserved service amount, be it a payment, gift card or a voucher with no chance of using them again.
When is it necessary to pay in advance?
Reservations that must be paid in advance are: Double appointments, groups or massage packs (any day), Thursday morning appointments, weekend appointments at 11:00 a.m. and 5:00 p.m., and appointments of clients who didn’t show up or breached our cancellation policy. In all cases it is necessary to pay the value of the service in advance with a minimum of 48 hours. before the date and time of the appointment. Otherwise, those reservations will be released.
Is there any way of gifting Mthai’s services?
Yes, you can give as a present any of our services, be a unique session or a multi-session voucher (appliable to those services that include this modality). In our website go to the page GIFT CARD.
Can I choose a male or a female masseur?
If you have any particular preference please mention it when placing the reservation, we will prioritise it as far as our agenda allows us to.
Can I take pictures in Mhtai?
This is permitted as long as third parties’ intimacy is granted (both personnel and customers) and no pictures or videos are taken without their consent.
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